Who we are
This website belongs to Solenne Bay Casino Resort, a land-based seaside casino hotel. It exists to describe the resort, its rooms, casino floor, restaurants, events and facilities. You can contact us about privacy at [email protected].
What we collect
- Messages you send us. If you email us, we receive your email address, your name if you include it, and the content of your message.
- Your cookie choice. We store your consent decision in your browser so that the banner does not reappear on every page.
- Usage data, only with consent. If you accept analytics or advertising cookies, our tools may collect pages viewed, approximate location, device type and the ad that brought you here.
We do not ask for payment details, identity documents or account passwords on this website, and there is no user account or login.
Why we use it
- To answer enquiries and arrange stays, meals or events you ask about.
- To remember your cookie preferences.
- With your consent, to understand how the site is used and to measure our advertising.
Legal bases
We rely on your request (steps before a contract) to reply to enquiries, on our legitimate interest in running a working website, and on your consent for analytics and advertising cookies. You can withdraw consent at any time using the “Cookie settings” link in the footer.
Sharing
We do not sell personal information. We share it only with service providers who help us run the website and email (for example hosting, email and, with consent, analytics or advertising providers such as Google). Those providers process data on our instructions or under their own published privacy terms.
How long we keep it
Enquiry emails are kept for up to 24 months unless they lead to a booking, in which case booking records follow the retention periods required by law. Your cookie choice remains in your browser until you clear it or change it.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing and to receive a copy of your data. To make a request, email us. You also have the right to complain to your local data protection authority.
Changes
We may update this policy when our website or services change. The date at the top of this page shows the latest version.